Privacy Policy
Ravallusion Academy
Ravallusion Training Academy LLP operates ravallusionacademy.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit this workshop website, register your interest, book or attend a workshop, or contact us.
Effective date: 20 October 2026.
Information We Collect
We collect the information you provide for the service you use, which may include:
- Name, email address and phone number
- Workshop, selected session and booking status
- Payment reference and payment status; payment processing is handled by the payment provider
- Communication consent and changes to your preferences
- Support correspondence
- Your participation in a live session (join times and, where a session is recorded, your voice, video or chat as shared in that session)
- Technical information necessary for security and operation, such as IP address and request information
Payment Information
Payments are processed through third-party payment gateways. We do not store full credit/debit card details on our servers.
How We Use Your Information
- Process registrations and verify payments
- Provide workshop access and manage cancellations or rescheduling
- Manage requests for future workshop dates
- Send necessary booking information and service updates
- Provide support, protect against misuse and improve reliability
- Maintain necessary legal and financial records
Communication Preferences
Necessary booking and service emails are separate from marketing. Optional WhatsApp workshop updates require your consent, which can be withdrawn through your booking preferences or by contacting us.
Submitting interest in future dates authorizes a response about those dates; it does not automatically subscribe you to unrelated promotions. Promotional communication requires separate consent.
Sharing of Information
We do not sell, rent, or trade your personal data. We share only information needed to provide the service with the relevant hosting, payment, online meeting and communication providers, or with authorities where required by law.
Data Security
We implement reasonable security measures to protect your information from:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
Cookies & Local Storage
The website uses essential browser storage for functions such as your display preference and secure access. It does not require advertising tracking to book a workshop. Blocking essential cookies or storage may prevent some functions from working.
Participant Work & Media
Booking does not authorize use of your work, testimonials, photographs or recordings for marketing. We request separate permission before such use.
Data Retention
We retain personal information for as long as necessary to provide the workshop and support, manage bookings, maintain financial records and meet applicable legal requirements. Payment and booking records are kept for the period tax and accounting law requires. Session recordings are kept only while they serve the purpose stated in the Terms.
Basis for Processing
We process personal data under the Digital Personal Data Protection Act, 2023: to perform the booking you ask for, with your consent for optional WhatsApp updates and promotional messages, and where the law requires us to keep records.
Your Rights
Under the Digital Personal Data Protection Act, 2023 you may:
- Obtain a summary of the personal data we hold about you and how it is processed
- Have inaccurate or incomplete information corrected or completed
- Have your personal data erased once it is no longer needed for the booking or required by law
- Withdraw any consent you gave, as easily as you gave it; withdrawal does not affect processing already done
- Nominate another person to exercise these rights in case of death or incapacity
- Raise a grievance with us and, if it is not resolved, complain to the Data Protection Board of India
Grievance Officer
Grievance Officer, Ravallusion Academy (Ravallusion Training Academy LLP). Email: support@ravallusionacademy.com with the subject “Grievance”.
We acknowledge a grievance within 48 hours and resolve it within 30 days of receipt.
Third-Party Links
Our website may contain links to third-party platforms.
We are not responsible for the privacy practices of such websites.
Children's Privacy
Participants must be at least 16 years old. A participant aged 16 or 17 must be booked by, or with the approval of, a parent or lawful guardian; by booking for such a participant, the person booking confirms that this consent has been given. We do not track participants under 18 or target advertising at them.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Updated versions will be posted on our website with a revised effective date.
Continued use of services constitutes acceptance of the updated policy.
Contact Information
Ravallusion Training Academy LLP
Email: support@ravallusionacademy.com
Phone: +91 91107 38308
Registered Address: 85-40-4/4, S1, Sri Shaswatha Nivas, JN Road, Rajahmundry, East Godavari, Andhra Pradesh, India, 533101